Privacy Policy Asia95 — Personal Data Protection for Malaysia Players

Asia95 (referred to as "we", "our platform" or "Asia95" in this document) respects the privacy of every individual who uses our website and services at asia95.click. This Privacy Policy explains how we collect, use, store, protect, and in certain circumstances share your personal information.

By registering an account or using any part of the Asia95 platform, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to request account closure and deletion of your data.

This Privacy Policy applies to all data collected through the asia95.click website, the Asia95 mobile app, email communications, and all other interaction channels between members and Asia95, including customer support live chat.

Asia95 collects various types of data depending on how you interact with our platform. Below is an overview of the data categories we collect:

Data marked "Required" is necessary to provide Asia95's full range of services. Failure to provide this data may result in restricted account functionality or an inability to register. Data marked "Optional" does not affect core account functionality if not provided.

Asia95 collects your personal data through the following channels and methods:

• Account Registration — information you provide directly when completing the Asia95 account registration form, including your name, date of birth, phone number and email address.
• Identity Verification (KYC) — documents you upload to fulfil identity verification requirements, such as a copy of your MyKad or passport and proof of payment method.
• Financial Transactions — data automatically generated when you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX, and when withdrawals to your account are processed.
• Platform Usage — data automatically generated when you use the platform, including games played, betting amounts, session duration, page clicks and interactions with platform features.
• Devices & Connections — technical information automatically collected by Asia95 servers, including IP address, browser type, operating system, screen resolution and network performance data.
• Customer Support — records of your communications with the Asia95 support team via live chat or email, including conversation history and reported issues.
• Cookies & Similar Technologies — data collected through session cookies, preference cookies and other website tracking technologies — further details in Section 8 below.

Asia95 uses the personal data it collects solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:

• Account Management — creating and managing your member account, processing logins, maintaining account settings, and ensuring a consistent user experience across devices.
• Financial Transaction Processing — processing deposits via approved Malaysian payment methods (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX), processing withdrawal of winnings, and maintaining accurate transaction records.
• Identity Verification and Compliance — verifying members' age and identity in line with legal requirements, preventing fraud, money laundering and other illegal activities, and fulfilling prescribed reporting obligations.
• Platform Security — detecting and preventing unauthorised access, fraud, multi-account usage, and any activity that violates Asia95's Terms & Conditions.
• Service Provision — ensuring that slots, Live Casino, Sports Betting, lottery, roulette, and all other games function correctly and deliver a seamless experience to every member.
• Customer Support — handling member enquiries, complaints, and support requests more effectively via live chat and email.
• Responsible Gaming — monitoring gameplay patterns to identify signs of problem gambling and reaching out to members who may need support or reminders about the responsible gaming tools available.
• Relevant Marketing — sending information about promotions, bonuses and platform updates to members who have consented to receive such communications. You may withdraw your consent at any time.
• Platform Improvements — analysing usage data in aggregate (without identifying individuals) to understand how the platform is used and make improvements that benefit all members.

Asia95 does not sell members' personal data to any party. However, in the course of operating the platform, we may need to share certain data with selected third parties under limited and controlled circumstances:

• Payment Service Providers — information required to process transactions is shared with the relevant Malaysian payment providers (such as TNG eWallet, GrabPay, and banks that support DuitNow/FPX). This data is transmitted securely and solely for the purpose of processing those transactions.
• Game Providers — account information required to access games from the third-party software providers that power the slots, casino tables, and Live Casino on the Asia95 platform. These providers are bound by strict data protection agreements with Asia95.
• Identity Verification (KYC) Providers — a third-party identity verification service used to validate documents uploaded by members, bound by a strict confidentiality agreement.
• Legal Authorities — Asia95 will disclose personal data to the relevant authorities when required by Malaysian law or a valid court order. Asia95 will not disclose more information than is strictly required by the applicable law.
• Analytics Services — anonymised usage data that cannot identify any individual may be shared with web analytics platforms to help us understand overall platform performance.

All third parties that receive data from Asia95 are bound by legally enforceable data protection agreements. They are only permitted to use that data for the specific purposes set out in their agreement with Asia95 and are not allowed to use it for their own purposes.

Asia95 continuously invests in robust data security infrastructure to protect every member's personal information. The technical and organisational security measures we implement include:

• 256-bit SSL Encryption — all communication between your device and Asia95's servers is fully encrypted using the latest Transport Layer Security (TLS) protocol.
• Data Encryption at Rest — sensitive data, including financial information and personal identification, is encrypted in our database using strong encryption algorithms.
• Tiered Access Controls — asia95 staff only have access to the data they need to perform their duties — the principle of least privilege is enforced at every level.
• 24/7 Security Monitoring — a threat detection and response system operates around the clock to identify unauthorised access attempts, cyberattacks and other suspicious activity.
• Regular Security Audits — Asia95 undergoes regular security audits and penetration testing conducted by independent parties to identify and address vulnerabilities before they can be exploited.
• Secure Data Backups — data is regularly backed up to secure, encrypted locations to ensure rapid recovery in the event of any technical incident.
• Staff Training — all Asia95 staff who handle personal data receive comprehensive data protection training and are bound by confidentiality agreements.

Asia95 retains members' personal data for as long as necessary to fulfil the purposes set out in this policy or to comply with legal requirements. The specific retention period for each data category is as follows:

• Active Account Data — retained for as long as your account remains active and for the required period after account closure to meet legal obligations.
• Financial Transaction Records — retained for a minimum of 7 years from the date of the transaction, in line with Malaysia's tax and anti-money laundering legal requirements.
• Identity Verification Documents (KYC) — retained for the duration of active membership plus 5 years after account closure, or longer if required by applicable law.
• Support Communication Records — retained for 3 years from the date of the last interaction to allow reference to the history of previously reported issues.
• Technical Log Data — server logs and technical data are retained for 90 days for security and technical troubleshooting purposes.
• Marketing Data — retained until you withdraw consent to receive marketing communications.

When data is no longer needed for a legitimate purpose, Asia95 will delete or anonymise it securely. Fully anonymised data that cannot be used to identify any individual may be retained for analytics purposes indefinitely.

Asia95 uses cookies and similar tracking technologies to keep the platform running properly, enhance the user experience and understand how the platform is used. The following are the types of cookies Asia95 uses:

You can manage your cookie settings through your web browser. Most modern browsers — including Chrome, Firefox, Safari, and Edge — allow you to control, delete, or block cookies. Please refer to your browser's documentation for specific instructions on managing cookies.

As an Asia95 member and the owner of your personal data, you have the following rights guaranteed under Malaysia's Personal Data Protection Act 2010 (PDPA):

Asia95 strictly does not accept registration or use of the platform by anyone under the age of 18. Our platform is not designed for children, and we do not knowingly collect personal data from minors.

Should Asia95 discover that personal data has been collected from someone under the age of 18 without our knowledge, we will immediately take the following steps:

1. Close the account in question immediately.
2. Deleting all personal data associated with that account.
3. Returning any deposits made to the original payment method.
4. Contacting the legal guardian where their contact details are available.

If you believe someone under the age of 18 has registered an Asia95 account or is using our platform, please contact us immediately by email at privacy@asia95.click or via the customer support live chat. We take the protection of minors very seriously.

The Asia95 platform may contain links to or integrations with certain third-party services related to platform operations, such as game providers, payment providers, and support services. Please note that:

• Asia95's Privacy Policy applies only to data collected and processed by Asia95 itself under the asia95.click domain.
• Third-party services accessed through the Asia95 platform have their own privacy policies, which may differ from this one.
• Asia95 is not responsible for the privacy practices of any third-party websites or services not directly controlled by Asia95.
• We encourage you to read the privacy policy of each third-party service you use alongside the Asia95 platform.

Asia95 selects third-party providers carefully and requires them to uphold data protection standards comparable to Asia95's own. However, we cannot guarantee the privacy practices of third parties that fall outside our direct control.

Asia95 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or evolving technology. When we make material changes to this policy, we will:

• Updating the "Last Updated" date at the top of this page.
• Sending notifications to all active members via in-platform notifications or their registered email.
• Publishing a clear notice of changes on the asia95.click homepage for at least 30 days.

We encourage you to review this Privacy Policy periodically to stay informed about how we manage your personal data. Your continued use of the Asia95 platform after any changes are published will be considered your acceptance of the updated privacy policy terms.

Asia95 has appointed a Privacy Officer responsible for ensuring compliance with this Privacy Policy and addressing all data protection enquiries. To contact Asia95's Privacy Officer:

• Dedicated Privacy Email: privacy@asia95.click — for all data rights requests, privacy complaints and enquiries about how your data is used.
• General Support Email: support@asia95.click — for general inquiries that may involve privacy-related matters.
• Live Chat: available 24/7 within the Asia95 platform after logging in, for privacy inquiries requiring an immediate response.

All privacy-related inquiries and complaints will be acknowledged within 3 business days and resolved within 30 days of receipt. For more complex complaints, we will keep you informed of the progress of our investigation at reasonable intervals.

If you are not satisfied with how Asia95 has handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant data protection authority in your jurisdiction.